Become a key player in customer marketing at Ivalua, leading initiatives to boost engagement and loyalty in the AMER region. Your expertise will drive significant upsell opportunities. As the Customer Marketing Manager at Ivalua, you will focus on developing comprehensive marketing strategies aimed at increasing customer satisfaction and loyalty.

Collaborating with Customer Success and Sales teams, you will implement multifaceted campaigns that engage customers effectively. This role is essential for leveraging customer insights to optimize the marketing approach and enhance brand loyalty. Key Responsibilities:

- Drive strategic customer adoption and retention programs
- Develop comprehensive marketing initiatives across channels




- Manage and execute strategic customer events
- Utilize customer feedback for targeted marketing efforts
- Work with internal partners to foster customer success Requirements:
- 5+ years of marketing strategy experience in a post-sales context
- Proven ability to execute effective upselling campaigns
- Competency in marketing automation tools like Hubspot
- Solid teamwork and relationship-building skills
- Experience with the procurement or supply chain industry is beneficial Empower Ivalua's growth by enhancing customer marketing and loyalty.

📌 Ivalua Customer Marketing Manager Role (Montreal)
🏢 Ivalua
📍 Montreal