Drive account success and growth with Meltwater as an Account Manager II for SaaS clients. You'll engage with customers, manage renewals, and implement strategies for long-term client satisfaction. As an Account Manager, you'll play an essential role in the ongoing growth and retention of Meltwater's valued accounts.

You'll collaborate with the Customer Success team to enhance customer experience while developing tailored account plans to recognize expansion opportunities. The role emphasizes strategic engagement with key stakeholders to foster robust client relationships. Key Responsibilities:
Oversee client account renewals and growth initiatives
Create and implement effective account plans
Engage with clients to identify upselling prospects
Partner with teams to ensure client satisfaction
Track customer usage for strategic planning Requirements:
Minimum of 4 years in account management, preferably in SaaS
Bachelor's degree or higher is preferred
Proficient in English, with communication expertise
Ability to develop strategic account management plans
Legal eligibility to work in Canada required Enhance your career while making a real impact at Meltwater.

📌 Meltwater Account Manager With Growth Focus Toronto
🏢 Meltwater Group
📍 Toronto