Excel in customer relationship management as a Senior Customer Account Executive with NFI. Focus on operational excellence and long-term account development across key brokerage customers. This role demands a strategic approach in managing customer accounts while ensuring alignment between client expectations and NFI’s capabilities.

Your initiatives will drive organic revenue growth through cutting-edge solutions and cross-selling services like FTL, LTL, and more. Robust communication skills will be essential for delivering quality customer service and resolving issues proactively. Key Responsibilities:
Manage and develop key customer account relationships
Drive organic revenue and margin growth initiatives




Ensure high-quality service through effective communication
Utilize CRM tools to maintain business performance metrics
Lead customer reviews showcasing performance insights Requirements:
Bachelor’s degree is preferred
5+ years experience in logistics or account management
Solid technical skills in CRM and TMS (HubSpot preferred)
In-depth knowledge of DOT regulations and logistics processes
Exceptional negotiation and communication abilities Influence customer satisfaction and profitability as a Senior Customer Account Executive at NFI.

📌 Nfi Senior Customer Account Executive Mississauga
🏢 NFI Industries
📍 Mississauga