Become a key player in Montreal's tech support scene as a Bilingual Help Desk Specialist. This contract role involves empowering users through effective troubleshooting in French and English. In this 6-month in office position, you will provide crucial support for Windows and Microsoft 365 systems.

This role combines technical acumen with excellent customer service to ensure timely resolutions and robust user experiences. Join a team that values collaboration and technical proficiency. Key Responsibilities:
Deliver expert technical support in both French and English
Troubleshoot desktop and laptop systems, including software
Respond promptly to tickets and in-person support requests
Handle Outlook and Exchange permissions and issues
Maintain equipment records and documentation Requirements:
At least 2 years of relevant IT support experience
Bilingual fluency in French and English
Hands-on experience with Active Directory environments
Robust problem-solving abilities in Microsoft 365
Familiarity with ServiceNow technology strongly preferred Utilize your bilingual skills and technical support expertise to make a significant impact in this rewarding position.

📌 Montreal Bilingual Help Desk Specialist
🏢 Altis Technology
📍 Montreal