Join GoodLife Fitness as a Nighttime Customer Support Specialist, delivering exceptional service to Members and contributing to a motivating atmosphere. Make each interaction count.

This role centers on welcoming Members and assisting them with fitness inquiries in a energetic Club environment. You will manage calls, check in Members, and ensure a clean space while addressing Member concerns with professionalism. Being knowledgeable about Memberships will enhance service delivery and strengthen relationships with potential customers.

Key Responsibilities: • Greet and check in Members for workouts • Answer phones and schedule appointments promptly • Help Members with questions about fitness machines • Maintain cleanliness standards through various tasks • Conduct Fit-Fix Starter sessions for current Members

Requirements: • CPR-A & AED Certification mandatory • Must gain Smart Tan certification within 3 months • Robust customer focus and communication skills • Previous experience in customer service advantageous • Familiarity with fitness industry preferred

Utilize your interpersonal skills and knowledge to support the GoodLife community as a valued nighttime representative. #J-18808-Ljbffr

📌 Nighttime Customer Support Specialist Sherwood Park (Canada)
🏢 goodlifefitness
📍 Canada