Transform member data management as a Member Information Insights Analyst at Manulife. This hybrid role involves ensuring data integrity and delivering exceptional client service in benefits administration.
Within the AdminAdvantage team, you'll support large corporate clients by managing their benefits administration needs. Your role encompasses system expertise, technical support, and significant engagement with data analysis to identify insights for enhancing client service delivery. Embrace this prospect to contribute effectively to the overall success of the team.
Key Responsibilities:
• Oversee the integrity of AdminAdvantage Advantages Member data
• Ensure processes prevent unauthorized changes to member data
• Provide technical expertise for demographic file requirements




• Conduct analysis for pre- and post-enrollment reporting
• Identify and implement process improvement strategies
Requirements:
• Advanced skills in Microsoft Excel and SQL, with Power Apps knowledge
• Experience in Benefits Administration is an asset
• Familiarity with AdminAdvantage or similar systems is preferred
• Proven experience in data analysis and member engagement
• Robust negotiation and interpersonal skills
Bring your analytical mindset to help shape exceptional member experiences at Manulife.
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📌 Insights Analyst For Benefits Management Kitchener
🏢 Manulife
📍 Kitchener