27 Aug
|
Germain Hôtels
|
Enfield
27 Aug
Germain Hôtels
Enfield
Become a Guest Services Agent at HAC Québec, located in Halifax, Nova Scotia, where your focus on guest satisfaction drives results. Your creative approach will enhance the guest experience through attentive service and problem resolution. This full time role includes managing check-in and check-out processes and addressing guest queries with a friendly demeanor.
With 18 months of experience in hospitality, you will collaborate with other departments to provide personalized service. Solid communication and listening skills will be vital to fulfilling guest needs and preferences. Key Responsibilities:
Facilitate smooth check-in/check-out for guests
Address inquiries and requests promptly via various channels
Proactively resolve guest concerns to their satisfaction
Collaborate with departments for tailored guest experiences
Employ creativity to continually improve service quality Requirements:
18 months relevant experience in hospitality
Excellent communication skills, both oral and written
Natural inclination towards customer service
Ability to calmly handle difficult scenarios
Familiarity with OPERA PMS preferred Apply your customer service expertise and creativity at HAC Québec in Halifax.
📌 Join Hac Québec As A Guest Agent Enfield
🏢 Germain Hôtels
📍 Enfield