Join Teleperformance as a Desktop and Site Support Technician I, where tech meets customer service! This role services both in-house and remote staff, fostering productive support. Teleperformance is hiring a Desktop Support Technician I to provide essential technical assistance. Ideal candidates will demonstrate solid analytical skills along with a commitment to excellent customer service.

Responsibilities include troubleshooting technical issues, managing software applications, and supporting equipment setup and onboarding for current hires. Key Responsibilities:
Offer phone and remote support for end-user issues
Diagnose and repair desktop and laptop problems
Install and configure operating systems and software
Conduct routine maintenance and hardware upgrades
Ensure equipment is prepared for remote employee use Requirements:
Must be a student or graduate of a computer course
Knowledge of Windows, macOS, and network concepts
Experience with Microsoft Office 365 and Active Directory
Solid communication skills and problem-solving ability
Detail-oriented and able to prioritize tasks Utilize your tech skills while embracing Teleperformance's supportive culture.

📌 It Support Technician I With Teleperformance Toronto
🏢 TP Canada
📍 Toronto