Concierge Casual Non-UnionAspira Heatherwood Retirement ResidenceRate of Pay: $18.08 as per wage gridThis posting is for an existing vacancyPotential shifts to cover are 9am to 5pm, 7am to 3pm & 3pm to 11pm.At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Aspira their home. Join us in a role were knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.Why you belong hereA competitive salary and vacation packageHealth & Dental benefits programShare Ownership and Reward Program (SOAR)Employee Share Purchase Plan with company matchContinuous learning and growth so you have the skillset needed to succeed and take on new challengesA welcoming culture that values diversity and differing perspectives, experiences and beliefsWhat you’ll be doing:You will be a welcomed member of the Retirement team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As aConcierge, you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with residents, their families, and visitors, you'll offer personalized assistance, ensuring everyone feels esteemed and assisted during their time with us. As an individual and part of a wider team, you will be a robust contributor to the culture of the home, where the focus is always on helping residents live fully,



every day.What makes you a great fit?You communicate professionally and diplomatically, responding to inquiries with strong problem-solving and complaint-resolution skillsYou ensure issues are clearly documented and escalated appropriately when neededYou consistently deliver warm, high-quality customer service to residents, families, visitors, and team membersYou create a welcoming first impression by greeting visitors, addressing their needs promptly, and guiding them confidently through mini-toursYou maintain accurate records and handle cash-related documentation with attention to detailYou provide dependable clerical and computer support to managers and adapt easily to administrative needsYou are compassionate and dedicated to meaningful work that supports seniors in living life fullyYou are detailed-oriented and have strong customer service skills and ability to effectively communicate with residents and staffYou are proficient in Microsoft Excel, Word, and PowerPointYou demonstrate tact, diplomacy, and professionalism in every interactionWhat you need to know:You must be legally eligible to work in Canada or have a valid work/study permitYou must successfully pass a Vulnerable Sector CheckAll applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicantsSienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this positionSienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.#J-18808-Ljbffr

📌 Concierge - C$18.1 An Hour (Winnipeg)
🏢 Sienna
📍 Winnipeg