At FirstOntario, we are looking for a Member Service Representative who excels in customer interactions and financial transactions. Contribute by ensuring prompt service and member satisfaction in a supportive team setting. This role involves engaging with members to provide transactional services while maximizing prospects for cross-selling and relationship building.

Your experience in customer service and cash management will be crucial in executing the responsibilities effectively while following branch policies. Key Responsibilities:
Perform accurate transactional services, including bill payments
Foster member relationships through proactive engagement
Maintain adherence to 'Member First' service standards
Resolve any member inquiries and concerns promptly
Assist branch operations with various duties as needed Requirements:
Must have a Grade 12 education or equivalent
Preferred experience in customer service or cash handling
Basic knowledge of MS Office is advantageous
Access to reliable internet for potential work from home
Flexibility to meet member service hours as required Make a difference in our member's financial journey with excellent service at FirstOntario.

📌 Join Firstontario As Member Service Representative Edmonton
🏢 FirstOntario Credit Union
📍 Edmonton