Engineer Specialist

Engineering Specialist, Viva Engage

Rate: Market Rate

Location: Montreal, Canada Hybrid

Key Responsibilities

- Serve as a team member responsible for delivering and supporting infrastructure tooling and applications, including hands on development for Viva Engage.
- Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
- Troubleshoot integration, onboarding, and operational issues, drive issues to resolution.
- Collaborate with business units to onboard teams and communities to Viva Engage.
- Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
- Coordinate with SaaS vendor technology teams or vendor support as needed.
- Ensure compliance with change management policies and governance standards.
- Respond to and resolve escalated support tickets in a timely manner.




- Participate in the on-call rotation for platform support.
- Work cross‑functionally with internal groups such as LDAP / Web Proxy Engineering, Security Architecture, Governance and Compliance

Required Qualifications

- 8+ years of application development experience using C#, .NET, SharePoint
- Experience building enterprise grade applications that interact with Microsoft 365 via Graph API
- Proficiency with PowerShell scripting, SharePoint Online Management Shell.
- Solid experience with OAuth, SAML, and enterprise identity integrations.
- Ability to troubleshoot complex technical environments with multiple integration points.
- Strong communication skills for working with technical and nontechnical stakeholders.

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