Manager (Dollard-Des Ormeaux)

Manager (Dollard-Des Ormeaux)

27 Aug
|
Lagre Core
|
Dollard-Des Ormeaux

27 Aug

Lagre Core

Dollard-Des Ormeaux

Studio Manager – Boutique Fitness Studio

Location: Dollard Des Ormeaux

Position: Part-Time

Lagree Core DDO is looking for an energetic, organized, and people-focused Studio Manager to oversee the day-to-day operations of our boutique fitness studio.

This role is ideal for someone who thrives in a fast-paced, community-driven environment and enjoys balancing team leadership, customer experience, sales, and studio operations. You do not need to be a Lagree or spin instructor to be successful in this position; we are looking first and foremost for a strong leader who understands hospitality, accountability, and what it takes to create an exceptional member experience.

The Studio Manager will be a key presence within the studio and will work closely with ownership and our instructor team to ensure the studio operates smoothly, our team feels supported, and our clients consistently receive the level of service expected from the Lagree Core & Core Cycle brand.

Responsibilities

- Oversee the studio's day-to-day operations and ensure classes and daily activities run smoothly
- Lead, support, and motivate our team of instructors and studio staff
- Manage instructor schedules, substitutions, coverage, and schedule changes
- Recruit, onboard, and help retain high-quality instructors and team members
- Maintain a positive, professional, and accountable team culture
- Deliver exceptional customer service and build strong relationships with our members
- Respond to client questions, concerns, feedback, and conflicts in a professional and solution-oriented manner
- Support membership and class package sales while ensuring the sales experience remains welcoming and authentic
- Educate prospective and existing members on studio offerings, memberships, packages, and promotions
- Monitor studio performance, including attendance, sales,



membership growth, retention, and other key business metrics
- Identify opportunities to improve the member experience and overall studio performance
- Ensure studio standards, policies, procedures, cleanliness, and brand expectations are consistently maintained
- Assist with studio events, promotions, community initiatives, and special programming
- Communicate regularly with ownership regarding studio performance, staffing needs, challenges, and opportunities
- Take initiative and confidently manage day-to-day decisions and unexpected situations as they arise
- Serve as a positive and energetic face of the Lagree Core & Core Cycle community

Requirements

- Previous experience in management, team leadership, hospitality, retail, fitness, wellness, or another customer-facing environment
- Strong leadership skills with the ability to motivate, manage, and hold a team accountable
- Excellent interpersonal, communication, and customer service skills
- Highly organized and comfortable managing schedules, competing priorities, and last-minute changes
- Confident handling difficult conversations and resolving conflict calmly and professionally
- Comfortable with sales and speaking to clients about memberships, packages, and studio offerings
- Basic understanding of business performance metrics and an interest in growing studio performance
- Reliable, proactive, solution-oriented, and able to work independently




- Comfortable working in a fast-paced environment where priorities can change quickly
- Flexible availability, including some early mornings, evenings, and weekends as required
- Strong understanding of or interest in boutique fitness and wellness culture
- Comfortable being highly present within the studio and building relationships with both clients and staff

Preferred Qualifications

- Previous management experience in boutique fitness, wellness, hospitality, retail, or a service-based business
- Experience with membership-based businesses and/or sales
- Experience managing or scheduling a team
- Familiarity with Lagree, indoor cycling, group fitness, or boutique fitness is an asset but not required
- Bilingual in English and French is an asset

Who We're Looking For We are looking for someone who genuinely enjoys working with people and takes pride in creating an incredible experience for both clients and employees.

The right person is warm and approachable, but also confident and decisive. They can build meaningful relationships with instructors while still maintaining expectations and accountability. They notice the small details, take initiative without needing constant direction, and are comfortable stepping in to solve problems when things don't go according to plan.

Most importantly, we are looking for someone who wants to take ownership of their studio, contribute ideas, and play an active role in growing the Lagree Core community.

To apply: Please submit your resume along with a brief introduction outlining your management/customer service experience and why you would be a great fit for our team.

Pay: $52,957.71-$138,288.41 per year

Benefits

- Adaptable schedule

Work Location: In person

📌 Manager (Dollard-Des Ormeaux)
🏢 Lagre Core
📍 Dollard-Des Ormeaux

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