Take on the role of an Independent Desktop Support Technician, showcasing your customer-service finesse and technical expertise. This position emphasizes working unsupervised with attention to detail and ethical standards. We seek a candidate with excellent interpersonal skills who can proactively manage desktop support tasks.

A robust understanding of Microsoft Windows and mobile environments is essential, along with the ability to connect effectively with CLIENT and End Client. Being fully vaccinated is a requirement for this position. Key Responsibilities:
Deliver top-notch customer support independently
Utilize ITSM systems to manage requests
Perform desktop and laptop hardware troubleshooting
Assist with mobile device support, including iOS/Android
Foster productive relationships with clients Requirements:
Proven experience in desktop support using ITSM systems
Robust proficiency in Microsoft Windows and Office suite
Knowledge of MAC systems beneficial
Familiarity with desktop hardware and printing technologies
Completion or near completion of CompTIA certifications Drive excellence in desktop support through independent initiative and robust technical skills.

📌 Independent Desktop Support Technician Montreal
🏢 Iron Systems
📍 Montreal