Are you a relationship‑driven and detail‑oriented professional with a passion for donor engagement, stewardship, and impact reporting? Join the ROM Foundation team and play a key role in strengthening donor relationships and enhancing the overall philanthropic experience at one of Canada’s leading cultural institutions. You will help shape how impact is communicated, ensuring meaningful engagement and high‑quality stewardship across a diverse donor portfolio.POSITION SUMMARYThe Senior Development Officer, Impact & Engagement reports to the VP, Donor Services & Engagement and works with the AVP, Events & Celebration and AVP, Stewardship. The officer leads and coordinates donor stewardship, engagement, and reporting activities to strengthen relationships and enhance the overall donor experience at ROM.RESPONSIBILITIESDonor ReportingSupport the development, implementation, and ongoing refinement of a donor reporting matrix and standardized templates for impact reporting.Contribute to the creation of high‑quality, customized impact reports by coordinating information gathering from Museum colleagues, drafting content, and managing design, review, and approval processes in partnership with Communications.In collaboration with the Communications team, help implement and advance the use of digital and video reporting tools to enhance customized donor impact reports.Manage the impact reporting calendar, including scheduling new reports and tracking progress to ensure all reports are completed accurately and on time.Project manage stewardship deliverables outlined in Major Gift donor and partnership agreements to ensure commitments are met and communicated effectively.Donor EngagementCollaborate closely with the VP, Donor Services & Engagement to ensure donor relations processes and practices are implemented to support and strengthen the donor journey.Oversee and coordinate engagement touchpoints including holiday cards, invitations to stewardship events, and the communication of Museum milestones and announcements.Serve as Stewardship Manager for an assigned donor portfolio, partnering closely with Relationship Managers to design and deliver tailored stewardship plans aligned with each donor’s interests and expectations.Coordinate quarterly stewardship meetings with Relationship Managers, including preparing and distributing stewardship reports, documenting and circulating notes and action items,



and updating related activities and follow‑ups in Raiser’s Edge NXT.Collaborate with Relationship Managers to regularly capture and maintain donor interest information in Raiser’s Edge NXT, ensuring records remain current and relevant; generate interest‑basedlists to support targeted invitations and stewardship initiatives.Partner with program leads and Database Manager to coordinate recognition lists from all programs in Year‑in‑Review, website and other publications or recognition systems. Work with Museum communications on Year‑in‑Review content and distribution plan with donors.Work on special stewardship projects and recognition for major gift donors as required.Serve as GiftMap administrator, overseeing the ongoing maintenance of opportunities, photographs, and templates to ensure a seamless experience for Relationship Managers and donors; support and participatein training for fundraisers.Endowment Fund ReportingLead the annual endowment fund reporting process to ensure efficiency, accuracy, and clear communication of donor impact.Project manage the endowment fund report cycle, including gathering information from Museum staff, developing report templates, coordinating with Finance on fund statement content, drafting reports, and working with Relationship Managers to plan and support distribution.Oversee the engagement strategy for endowment fund contacts, including facilitating an annual debrief and reviewing the reporting and engagement process to inform continuous improvement.EventsCo‑lead the planning and coordination of ROM Governors’ annual stewardship event, ROM Celebration, in collaboration with the Events and Communications team.Contribute to the planning and execution of key donor stewardship events including gift announcements, tours and others.In partnership with the Database Manager, manage donor and prospect lists for events and key donor communications by defining appropriate selection criteria, organizing and segmenting lists,



and coordinating internal reviews to ensure all relevant stakeholders and donors are accurately included.AdditionalAdditional relevant tasks as required.QUALIFICATIONS & COMPETENCIESA university degree and a minimum of 3–5 years of related experience in a professional setting.Proven exceptional oral, written and communication skills.Outstanding interpersonal skills and professional presence necessary to interact with Museum staff, donors and volunteers.Ability to meet multiple deadlines and manage a diverse range of assignments in a fast‑paced environment with thorough attention to detail.Resourcefulness and independence, while remaining comfortable working within the framework of a team‑oriented environment.Excellent word processing skills and technical experience.Willingness to develop new skills.Adaptability with technology and readiness to learn new software.Knowledge of the philanthropic sector and understanding of the vision, mission and values of the ROM and the role of the ROM Governors.A flexible schedule that allows for occasional after‑hours events.SALARY AND TERMS OF EMPLOYMENTStart Date: ASAPStatus: Full‑Time PermanentEmployee Group: ROM GovernorsSchedule: 35 Hours per weekProbationary Period: Six (6) MonthsLocation: Toronto, ONSalary: CAD 80,000 to CAD 90,000Work Model: In‑Person with flexible work arrangements (minimum 3 days in office)Benefits: Comprehensive health and wellness plan, pension, professional development opportunitiesADDITIONAL NOTESWe will be reviewing candidate submissions as they are received, and ROM Governors may choose to move forward with interviews before the deadline. Early submission is encouraged.COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITYAt ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance.ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.ROM uses technology‑assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.This posting is for an existing vacancy.#J-18808-Ljbffr

📌 Senior Development Officer, Impact & Engagement - C$80,000 - C$90,000 A Year (Winnipeg)
🏢 ROM Foundation
📍 Winnipeg