Description The Opportunity

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Intermediate Third-Party Bodily Injury claims. You are motivated by a challenge and strive to continually develop yourself and others.

You actively support change and seek to improve. You have effectively managed a portfolio of Automobile Bodily Injury, or Accident Benefit Claims, or Automobile PD Claims of increasing complexity. You continually support the Team environment and raise your hand to assist others.

You have a desire to be part of a diverse, highly engaged and high-performance team.

What to Expect
Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Intermediate Bodily Injury Claims.
Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
Confirming policy coverages, investigating claims to determine liability and quantum. Maintaining detailed file records.
Attending/participating in mediations, pre-trials and settlement initiatives.
Settle claims directly with Plaintiff’s Counsel.




Direct and Instruct Defence Counsel.
Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
Perform well in a busy operation and remain calm under pressure
Strive to continually push the boundaries of your adjusting experience and personal learnings
Team player adaptable to changing environment
Strong written and verbal communication skills
Ability to work independently

What You Bring
University degree, a college diploma or the CIP designation
Minimum 3 years of claims handling experience, auto adjusting experience preferred.
Skilled, friendly and courteous in all interactions, whether with customers or co-workers
Perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing workplace
You’re dependable with strong interpersonal skills
You have strong communication skills
You’re focused on building engagement and culture
Proficient in MS Office and robust computer skills
Bilingualism in both English and French or other languages is an asset
Licensed in multiple provinces is an asset

Salary Range: $51,300 - $94,400

📌 Intermediate Representative Bodily Injury/casualty Edmonton
🏢 Definity
📍 Edmonton