27 Aug
|
Intact Financial
|
Canada
27 Aug
Intact Financial
Canada
Explore a fulfilling career as a Customer Service Representative I at Intact, where you will provide outstanding assistance in a hybrid work setting. Your focus will include customer inquiries, account adjustments, and self-service tool promotion. Intact is on the lookout for dedicated Customer Service Representatives to join our team.
In this role, you will leverage at least six months of customer service experience to support diverse client needs. Your excellent communication and technical skills will be key in guiding customers through tool usage and resolving issues they face. Key Responsibilities:
Answer customer calls with exemplary service
Manage inquiries related to customer accounts
Facilitate the use of self-service tools for customers
Issue documents and policy copies as needed
Resolve customer issues efficiently Requirements:
At least six months of experience in customer service
Proficiency in computer applications required
Experience in a call center is beneficial
Bilingual in English and French necessary
Eligibility to work in Canada without sponsorship Your expertise in customer service will make a difference at Intact, fostering client satisfaction and support.
📌 Intact Customer Service Role Available Laval (Canada)
🏢 Intact Financial
📍 Canada