Join OTIP Group’s agile team as an Insurance Customer Service Broker, focusing on client needs in home, auto, and marine insurance sectors. Provide a seamless service experience in a supportive setting. As a Customer Service Broker, you’ll play an essential role in managing client interactions, conducting policy evaluations, and identifying sales opportunities.

Utilize your communication and time-management skills to ensure exceptional service delivery while fostering solid client relationships. Your expertise will drive both client satisfaction and business growth. Key Responsibilities:
Manage inbound calls and written inquiries professionally
Implement policy changes accurately within systems
Conduct thorough risk evaluations per underwriting standards
Resolve client issues through effective investigation
Engage clients to identify their insurance needs and opportunities Requirements:
RIBO License is mandatory for this role
1+ year experience with personal lines insurance
1+ year of marine insurance experience is required
Fluency in French and English is a plus
Excellent problem-solving and organization skills Support OTIP’s mission while enhancing your career in insurance services.

📌 Insurance Customer Service Broker Role London
🏢 Orbit Insurance Services
📍 London