Elevate your career at the OTIP Group of Companies as a Customer Service Agent in a hybrid work configuration.

Your role will focus on client inquiries, problem resolution, and delivering exceptional service. The ideal candidate will hold an AIC license and possess three years of experience in personal lines coverage. This position emphasizes solid communication, problem-solving abilities, and meticulous record-keeping in a call center setting, balancing both in-office and work from home. Key Responsibilities:
Directly handle phone and written client requests
Address and resolve product or service complaints
Maintain comprehensive logs of insurance transactions
Process endorsements and renewals accordingly
Provide quality training to team members Requirements:
Required AIC license (level one)
Three years in personal insurance lines
Outstanding communication capabilities
Effective problem-solving skills
Knowledge of Microsoft Office Suite preferred Utilize your insurance knowledge and enhance client relations with OTIP Group.

📌 Insurance Customer Service Agent Hybrid Thorsby (Canada)
🏢 Orbit Insurance Services
📍 Canada