Join OTIP in Westaskiwin, AB as a Customer Service Insurance Broker in a hybrid role. Use your expertise to manage inquiries and deliver top-notch service to clients regularly. As part of the OTIP Group, this position requires an AIC license and a minimum of three years in personal lines insurance.

Your problem-solving skills will be crucial in addressing client concerns, while your organization will help maintain accurate records and ensure smooth operations. This role emphasizes client interaction and support in a quick-paced call center setting. Key Responsibilities:
Handle telephone and written client requests
Troubleshoot and resolve client service problems
Maintain detailed documentation of transactions
Process applications for endorsements and renewals
Mentor fellow team members on market practices Requirements:
AIC level one license required
Minimum three years’ experience in insurance
Robust communication and interpersonal skills
Proven time management and organizational skills
Knowledge of EPIC and Portal systems a plus Excel in customer service and create lasting client relationships with OTIP.

📌 Insurance Broker At Otip Hybrid Setup Wetaskiwin
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Wetaskiwin