Job Title: Customer Service RepresentativeLocation:Kipling Ave & Lakeshore Blvd (In-Person)Pay:$21.00 – $23.00 per hourJob Type:Full-timeSchedule:Monday – Friday, 9:00 AM – 5:00 PMJob OverviewWe are seeking a dedicated and personableCustomer Service Representative to join our teamin person at our Kipling and Lakeshore location. In this role, you will be the face (and voice) of our company, engaging with customers to provide exceptional support, resolve inquiries, and promote our products and services.The ideal candidate is a strong communicator who is passionate about delivering outstanding experiences. This position offers a dynamic environment where you can develop skilled skills while contributing directly to our company’s success and customer loyalty.Key ResponsibilitiesRespond promptly and professionally to inquiries via phone, email, and chat.Assist customers with detailed product information, order processing,



and efficient issueAccurately record all customer interactions and transactions using our CRM system.Analyze customer feedback to help identify trends and suggest improvements.Engage in upselling by recommending additional products or services tailored toProvide assistance to our diverse customer base in both English and Spanish as required.Work closely with team members to share best practices and ensure seamless service delivery.On-site parking availableOpportunity for professional growth within a supportive environmentRequirementsProven background in customer service or a related field is preferred.Exceptional verbal and written skills with a professional phone etiquette.Strong data entry skills and familiarity with CRM software (or a quick ability to learn).Comfortable with upselling techniques and meeting customer needs through product recommendations.A friendly, patient, and empathetic approach; ability to remainprofessional under pressure.Fluency in English is required; proficiency in Spanish is highly valued.Ability to multitask and work effectively both independently and as part of a collaborative team.Microsoft Office Suite (Excel, Word, Outlook) 3 years RequiredProject Scheduling: 2 years (Required)#J-18808-Ljbffr

📌 Bilingual Customer Service Representative - $21 - $23 An Hour (Winnipeg)
🏢 ScillTech Professional Services
📍 Winnipeg