Minimum QualificationsBachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.5 years of experience in solution engineering and 3 years of experience in stakeholder management, professional services, or technical consulting.3 years of experience in prototyping recent functionality with code (Python).Experience with all phases of a machine learning project delivery from data collection to production deployment.Experience building solutions with Conversational AI technology (chatbots or voicebots).Preferred QualificationsMaster's degree in Engineering, Computer Science, or a related technical field.Certification in Machine Learning.Experience building, integrating and deploying contact center solutions.Excellent leadership and influencing skills in the application of AI or Machine Learning.About the JobThe Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. This portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. Team members build solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Candidates work at the forefront of AI, collaborating directly with model builders at unprecedented speed.In this role you will focus on innovating and developing industry solutions for cloud across top sectors such as telco, healthcare, retail, media and entertainment, finance, manufacturing, gaming, and public services. You will help customers transform and evolve business through Google’s global network, data centers and software infrastructure, and shape future businesses of all sizes using technology to connect with customers, employees and partners.



Candidates will have experience building technical Telephony and Contact Center solutions.Salary (Canada): CAD 166,000‑170,000 plus bonus, equity and benefits. Salary ranges are determined by role, level and location and take into account work location, skills and experience.Salary (US): $153,000‑$222,000 plus bonus, equity and benefits. Salary ranges are determined by role, level and location and take into account work location, skills and experience.ResponsibilitiesBuild solutions and pilot private preview AI features with early access partners and customers, specifically with Telephony solutions with CCaaS.Lead technical pilots and pre‑sales pursuits with customers, including technology advocacy, product and solution briefings, proof‑of‑concept work, and coordination of supporting technical resources.Prepare and deliver product messaging that highlights the Google Cloud AI value proposition using whiteboard and slide presentations, product demonstrations, white papers, and Request for Information.Communicate with cross‑functional and customer stakeholders using exceptional communication skills.Collaborate with the Product and Engineering teams to identify product gaps and design solutions with cross‑functional teams.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.#J-18808-Ljbffr

📌 Senior Technical Solutions Consultant, Applied Ai, Telephony - $153,000 - $222,000 A Year (Winnipeg)
🏢 Google
📍 Winnipeg