Job Title: IT Business Analyst

Duration: 12 months (Possible extension/conversion)

Location: Toronto, ON (Hybrid- 2 days a week in office)

Job Description

The successful candidate will support governance, reporting, process improvement, and strategic initiatives within the IT Asset Management (ITAM) Currency and End-of-Life (EOL) function. This role requires a strong communicator who can work independently, collaborate with stakeholders, and help improve business processes through reporting and automation.

Key Responsibilities

Governance & Stakeholder Support

• Support governance activities during audit and regulatory examinations.

• Assist with strategic initiatives involving internal and external stakeholders.

• Build effective working relationships across multiple teams.

• Exercise sound judgment to identify, investigate, and resolve issues.

Process Improvement & Documentation

• Develop and maintain procedures, workflows, process documentation, and end-user materials.

• Assist with training, knowledge transfer, and transition of tools and templates.

• Identify opportunities to improve efficiency, consistency, and automation.

Reporting & Analytics

• Produce executive and management reporting using Power BI and other Microsoft tools.

• Create dashboards, reports, and visualizations that support decision-making.

• Identify trends, patterns, and actionable insights from data.

• Translate business requirements into reporting and analytical solutions.

Automation & Technical Support

• Support automation of recurring reporting and business processes.

• Help optimize and scale reporting and analytics solutions.

• Assist in evaluating and implementing tools that improve operational effectiveness.

General Expectations





• Work independently and regularly handle non-routine situations.

• Demonstrate a proactive, resourceful, and continuous improvement mindset.

• Support compliance with client policies, standards, regulatory requirements, and the Risk Management Framework.

• Perform other duties as assigned.

Qualifications

Foundational

• Decision Making

• Systems Thinking

• Process Improvement

Intermediate

• Verbal & Written Communication (In-Depth)

• Collaboration & Relationship Building (In-Depth)

• Self-Starter / Resourcefulness (In-Depth)

• Problem Solving (In-Depth)

• Analytical Thinking (In-Depth)

• Data-Driven Decision Making

• Data Visualization & Storytelling

Preferred Experience

• 3-7 years of relevant experience.

• Post-secondary education in a related field or equivalent practical experience.

• Experience supporting reporting, governance, process improvement, or business operations functions.

Must Have Skills

• Strong verbal and written communication skills.

• Experience automating business processes using Microsoft 365 tools such as SharePoint, Outlook, Excel, and PowerPoint.

• Strong organizational, analytical, and problem-solving skills.

• Ability to document processes, procedures, and business requirements.

• Ability to work independently and manage multiple priorities.

Nice to Have Skills

• Power BI dashboard development and reporting experience.

• Python coding and automation experience.

• Power Automate experience.

Applicant Notices & Disclaimers

- For information on advantages, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is C$31.36/hr.

📌 Business Analyst - mississauga
🏢 SPECTRAFORCE
📍 Mississauga