Join iA Financial Group as a Customer Service Specialist for Group Savings and Retirement. Deliver exceptional client experiences through a high-quality customer service approach, working primarily remotely. As a part of this supportive team, you will address client inquiries and guide them through financial solutions that foster confidence and security.

Your two-plus years in customer service will equip you to analyze complex issues and collaborate effectively with others, enhancing the overall client experience. Key Responsibilities:
Deliver outstanding support via phone and email channels
Assess client needs and provide suitable financial guidance
Resolve inquiries with empathy and professionalism
Collaborate with team members to ensure service excellence
Maintain best practices for superior customer service Requirements:
Bilingual in English and French, both written and spoken
At least two years of experience in customer service
Solid relationship-building and communication skills
Adept at utilizing software tools for service
Capable of managing stress in a agile workplace Show your dedication to customer excellence and join the team at iA Financial Group, where your contributions matter.

📌 Ia Financial Group Customer Service Specialist Quebec City (Canada)
🏢 IA
📍 Canada