Quality Inn Downtown Victoria, BC, is seeking a Front Office Manager dedicated to guest service excellence. Utilize your leadership skills in this full-time salaried position to enhance the front office team and operations. This key role involves daily supervision of front office activities, training current hires, and maintaining guest satisfaction.

You will be responsible for managing team schedules, operational expenses, and handling guest inquiries while ensuring compliance with brand standards set by Choice Hotels. Key Responsibilities:
Oversee daily operations and team leadership in the front office
Recruit and train team members, fostering a positive setting
Resolve guest issues and ensure high service quality
Perform payroll reviews and monitor cost efficiencies
Manage group bookings and associated services Requirements:
3 to 5 years of relevant hotel experience
Supervisory experience within hotel operations
Knowledge of hospitality systems and Microsoft Office
Robust leadership and interpersonal skills
Ability to multitask and solve problems efficiently Lead the Quality Inn Downtown Victoria front office team to enhance guest experiences and operational standards.

📌 Hospitality Manager For Quality Inn Victoria (Canada)
🏢 Quality Inn Downtown Victoria
📍 Canada