Provide essential claims support as a Claims Care Advisor II in Calgary or Edmonton.

Experience a hybrid work model while delivering top-notch customer service in claims handling. As a Claims Care Advisor II, you’ll report to the Claims Care Team Supervisor and manage claims inquiries from start to finish. Your strengths in communication and problem-solving will help provide clarity and peace of mind for policyholders, guiding them through the claims process with empathy. Key Responsibilities:
Manage claims inquiries and oversee claim processing
Execute rental management and total loss procedures
Process payments and ensure adherence to company policies
Comply with legislative and regulatory requirements
Perform various administrative tasks related to claims Requirements:
High school diploma essential
Demonstrated excellence in customer service
Solid communication and telephone skills
Positive computer proficiency
Interest in ongoing education in insurance practices Deliver compassionate support and detailed claims assistance, ensuring policyholders feel valued and informed during their journey.

📌 Hybrid Claims Care Advisor Ii Role Edmonton
🏢 albertamotorassociation
📍 Edmonton