Become a vital component of CGIC as a Hybrid Claims Service Representative. Focus on providing top-notch client assistance for claims inquiries in this full time role. In this position, you will facilitate exceptional client interactions, assist in collecting and processing claim details, and navigate clients through insurance procedures.

Your proactive problem-solving skills and attention to detail will ensure that clients receive timely and accurate information, reinforcing CGIC's commitment to service excellence. Key Responsibilities:
Ensure client service excellence in all claims interactions
Gather detailed information regarding claims from clients
Assist clients in understanding their claims reporting options




Escalate complex claim scenarios for further review
Provide actionable feedback to improve client processes Requirements:
Minimum one year of customer service experience needed
Knowledge of client interaction principles required
Proficient in Microsoft Office and email communication
Committed to obtaining necessary insurance designations
Assets: experience in a contact center and understanding claims concepts Capitalize on your service acumen and empathy to support clients effectively within CGIC's Claims team.

📌 Hybrid Claims Service Representative At Cgic Calgary
🏢 Co-operators
📍 Calgary