Shape your career as a Group Benefits Administrator III at First Canadian in Edmonton, AB. This role focuses on optimizing operations while providing exceptional client service and utilizing technology effectively. In this pivotal position, you will report to the Manager of Group Administration and support the daily activities of the department.

Your responsibilities will include aiding in the transition of members to current systems, collaborating with sales teams, and using a CRM platform to manage customer interactions. The ideal candidate is detail-oriented with a strong customer service orientation, ensuring client expectations are met. Key Responsibilities:
Assist with group transitions to a current administration system




Work with internal teams on benefit plan setups
Respond to inquiries through a CRM system
Investigate and resolve client issues swiftly
Provide input on system functionality improvements Requirements:
Bachelor’s degree or relevant work experience
Over 5 years in Group Benefits or related fields
Robust technical skills with office software
Bilingual in English and French is a must
Background checks required for employment Showcase your technology and customer service skills to make a lasting impact with First Canadian in Edmonton.

📌 Group Benefits Administrator Iii By First Canadian Edmonton
🏢 First Canadian Insurance
📍 Edmonton