Duties include:

- Answer phone, return messages

- Processing referrals and responding to phone inquires

- Experience in Medical Records EMR such as Accuro is an asset

- Knowledge of OHIP and 3rd party billing

- Booking hospital surgeries/procedures in Novaris

- Maintain, update and filing patient charts; Review patient charts are complete for clinic day.

- Review clinic notes for typos.

- Greet patients, update patient profiles, maintain efficient flow of patients, during clinic .

- Invoice Patient/Client for uninsured services. Collect and record cash/cheque payments

- Call patients with appointment times, and first post operative day.

- Order medical supplies, keep clinic / doctor supplies available.

- Managing correspondence/email files on behalf of Doctor

- Maintaining quality improvement data base.

- Maintain Doctor's calendar updated.

- Maintain doctors personal files in order.

Ideal attributes:

- Ability to work in a fast-paced, ever-changing work environment while maintaining excellent customer service and communication skills

- Ability to think quickly and creatively and be eager to learn and take initiative





- Excellent ability to communicate well with patients and colleagues and be a team player

- Detail-oriented to ensure flawless accuracy

- Self-motivated to complete tasks in a timely manner

- Dedicated to making patients happy and exceeding expectations

- Punctual and reliable

- Ability to multi task and work independently

- Solid computer literacy and digital file management skills;

- Time management skills/the ability to juggle multiple priorities.

- Ability to demonstrate complete confidentiality with respect to client privacy.

- Excellent written and verbal communication skills;

- Ability to work independently with out constant supervision.

*

Pay: From $21.00 per hour

Application question(s)

- Are you located with in 50 km of Kitchener/Waterloo

- Do you have good computer skills?

Education

- Bachelor's Degree (required)

Experience

- Medical office : 1 year (required)

Licence/Certification

- office administration certificate or diploma (required)

Work Location: In person

📌 Medical Office Assistant (Waterloo)
🏢 MTJ Med Prof
📍 Waterloo