PERKS

Pulled from the full

- Paid time off
- Vision care
- Dental care
- Extended health care

FULL

JOB SUMMARY:

The receptionist is responsible for appointment scheduling, answering phones,greeting patients and being the front line person whether greeting patients atthe front desk or by telephone communication.

Division of Duties:

- Answer and forward phone calls.
- Schedule and confirm patient appointments, receive and communicate messagesfor medical staff and patients.
- Register patients on arrival.
- Interview patients to obtain information required for medical services.
- Review payment records, identify outstanding charges, collect monies owing,and prepare invoices and receipts.
- Complete insurance and other claim forms.
- Sell medication as per the patients treatment plan
- Maintain stock of medication and daily counts
- Ensure the timely flow of patients through the clinic and respond to patientscomplaints and concerns in a tactful and courteous manner
- Respond to and track new patients referrals

Administration of patient charts:

- Initiate and maintain confidential medical charts and records, includingelectronic medical records (EMR).
- Familiarity with all aspect of the OSCAR patient management system.
- Ensure Doctors charts are up to date and ready for the patients time ofreview
- Follow up on test results not yet received by calling the appropriate labs tohave reports faxed.
- Respond to requests for records, copy and send requests for release ofinformation to the appropriate hospital or physician office.
- Follow appropriate policies and protocols with respect to confidentiality andrelease of records.
- Sort, file and scan reports into patient charts.




- Prepare and/or retrieve files for upcoming clinic visits.

Administrative duties:

- Train new staff in booking appointments and scheduling.
- Provide assistance as necessary with the preparation of the physicians'schedules.
- Photocopy documents for distribution, mailing and filing.
- Process incoming and outgoing mail.
- Send and receive messages and documents using fax machine and electronic

Clinic Cleanliness:

- Maintaining general cleanliness of clinic(s)
- Checking bathrooms to ensure they are properly stocked with toilet paper,ensure toilets and sinks are functioning properly
- Sanitizing exam rooms and collection rooms
- Sanitizing chairs and surfaces, as needed
- Cleaning up accidents and bodily fluids

Chaperoning:

- Provide chaperone services to physicians when required - during male andfemale physicals, IUI's, Swabs and biopsies

Surgery Co-ordinator:

- Maintain Bookings through Hospital electronic system
- Provide patients with information about their surgery
- Provide patients with prescriptions for pre-op medication
- Respond to patient enquiries regarding surgery scheduling
- Confirm all patients booked for surgery
- Ensure patients are booked for pre-op clinic

QUALIFICATIONS:

- Previous work experience as a medical receptionist an asset.
- Excellent organizational skills essential.
- Proficient in Word and ability to learn new software.
- Demonstrated initiative, accuracy and the ability to work independently.
- Proven interpersonal and communication skills.

Must be willing to commute to other clinics as needed - Scarborough, Toronto,Richmond Hill and Concord

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Medical Receptionist (Burlington)
🏢 Kibbi Technologies
📍 Burlington