About AvonRiskAvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations‑driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow their careers or move into leadership.Job TypeFull‑timeSummaryReports directly to the Claims Manager. Under the direction of the Claims Manager, the role is responsible for the overall work product of a claims unit comprised of Claims Specialists who manage assigned inventories of claim files. The unit also includes Claims Assistants providing clerical support. Responsibilities include coaching and counseling, monitoring performance to ensure compliance with company standards and Labor Code rules, conducting performance evaluations, and instituting corrective action when appropriate.Essential Duties And ResponsibilitiesMonitor and assess claims team work products to ensure adherence to Best Practices and client standards, while monitoring all claims for appropriate, timely, and effective handling.Conduct case reviews and evaluate performance by continuous review of claims statistics, open and closed file evaluations, diary compliance, and observation of activities in the field and office.Maintain frequent communication with supervisor and staff, and regularly schedule in person or telephonic conferences with Claims employees to perform one‑on‑one performance and progress feedback.Communicate client and George Hills' directives to claims team while ensuring compliance.Schedule regular in‑person meetings with clients, incorporating the assigned adjusting staff as appropriate.Ensure timely, accurate reporting of files,



and appropriate elevation of any claims meeting clients' reporting criteria to excess carriers/pools.Educate and mentor adjusters on company policies and procedures.Train adjusters on handling litigation to include possible attendance at settlement conferences, mediation, and closed session.Review and approve reserves and payments made by team members within supervisory authority.Review the settlement activity of adjusters to ensure sound systems, service, and security.Implement processes and procedures to ensure goals are attained.Requires working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims and legal requirements for handling them.Handles other duties and tasks as deemed appropriate by the Claims Manager.RequirementsProject Management: Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.Change Management: Develops workable implementation plans; Communicates changes effectively; Builds commitmentand overcomes resistance; Prepares and supports those affected by change; Monitors transition andevaluates results.Leadership: Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriaterecognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.Managing People: Includes staff in planning, decision‑making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available tostaff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes,



products and services; Continually worksto improve supervisory skills.Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or ExperienceBachelor’s degree (B. A.) from four‑year college or university, or one to two years related experience and/or training, or equivalent combination of education and experience. Five or more years of progressive technical claim experience, demonstrating a high degree of judgment and discretion, is required to provide adequate guidance on complex claim cases and negotiate settlements effectively.Five years of experience in handling Public Entity Claims/General Liability claims.Five years direct leadership experience.Extensive experience in analyzing and addressing coverage issues.Extensive experience in Litigation Management, including litigation in multiple jurisdictions.Associate in Risk Management (ARM) preferred.Excellent written and verbal communication skills.Excellent organizational and time management skills.Salary Range$100,000 - $135,000BenefitsWe take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people‑first benefits package designed to support your health, financial security, and career growth:Comprehensive medical, dental, and vision benefitsCompany contributions to HSA and FSA plansEmployer paid life and disability insurance401(k) with company matchPaid time off (PTO) and company paid holidaysLearning and development opportunities that support real career advancementEmployee assistance resources and a supportive culture that values balance and wellbeingWe’re an equal‑chance employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.#J-18808-Ljbffr

📌 General Liability Claims Supervisor - $100,000 - $135,000 A Year (Winnipeg)
🏢 AvonRisk
📍 Winnipeg