Join Ford of Canada as a Bilingual Customer Support Representative and leverage your language skills in this energetic role. Focus on providing assistance to dealers and managing parts requests effectively. You will play a crucial role at the Paris Parts Distribution Center, addressing inquiries and facilitating effective parts ordering. Your background in customer service will be essential as you engage directly with dealership representatives and ensure their needs are met. Key Responsibilities:
Respond promptly to dealer requests via various communication channels
Handle back orders and ensure accurate order entries
Assist in urgent parts redirection as required
Provide modifications to parts orders for expediency
Troubleshoot unit down website inquiries Requirements:
College diploma or relevant qualification
Minimum 3 years in customer service-related roles
Fluent in French and English, both written and spoken
Proficient in Microsoft Office applications
Knowledge of parts administration procedures is a plus Utilize your bilingual expertise to enhance dealer support and service experience at Ford of Canada.

📌 Ford Bilingual Customer Support Representative Windsor (Canada)
🏢 Ford
📍 Canada