Job Requisition ID:11011Position Status:Temporary Full TimePosition Type:HybridOffice Location:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)Travel Requirement:Travel not requiredLanguage Designation:BilingualLanguage Skill Levels (Read/Write/Speak):CBCSecurity Requirement:Reliability StatusSalary:Our salaries generally range from $ 71761.28 to $ 89701.6 and are based on qualifications and experience.What’s in it for youAccrued vacation.Annual individual performance bonus.Group insurance coverage to support your well-being from day one.Support torwards your personal and professional growth with training, mentorship and more.An inclusive workplace culture and environment.While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.About the roleJoin the Direct Lending Funding and Renewals team in the Bilingual Senior Officer, Operations position. In this role, you will oversee the administration and decisions relevant to lending activities for the purpose of mitigating risks will help support and provide the good client service and achieving corporate objectives.This is a temporary position with a duration of 18 months.What you’ll doAdministration of fire insurance claims.Administration of accounts in default and/or in collection.Maintain quality relationships with clients to understand their needs and objectives and explore opportunities and work in a team environment and contribute to service standards and turnaround times.Offer advice, support and alternative solutions to clients and stakeholders including the communication of key decisions,



the interpretation of policies and the response to inquiries.Negotiate a reasonable solution in line with the risk appetite.Provide effective and efficient delivery of services to contribute to service standards.Participate in internal processes involving performance monitoring and quality assurance by reviewing and preparing detailed reporting on outcomes.Exercise prudence and diligence to ensure compliance with all relevant internal policies and procedures applicable to the function.What you should haveA minimum of two years of relevant experience in loan activities and administration.Solid knowledge of procedures, policies and regulations.Strong analytical and problem-solving, strong oral and written communication skills.Knowledge of market trends and developments in Canada and of industry partners.Ability to establish and maintain effective working relationships.Strong understanding of serviced client groups in Canada, including related mortgage legal documentation in both common law and civil law.Bilingualism (French and English).It would be great if you also hadA successful completion of a professional association designation would be considered an asset.Sound knowledge of mortgage financing and real estate laws, default remedy and/or property administration.Experience working with clients in Indigenous communities.Posting closing date: Note, the competition will remain active until filled.We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.#J-18808-Ljbffr

📌 Bilingual Senior Officer, Operations - C$71,761.3 - C$89,701.6 A Year (Winnipeg)
🏢 CMHC
📍 Winnipeg