Join FCT as a valued Customer Support qualified and contribute to delivering outstanding service in title insurance. This role focuses on addressing customer needs and ensuring a seamless experience across multiple platforms. At FCT, you will support clients through effective communication and problem resolution, while also maintaining service levels during interactions.

You’ll be responsible for educating customers about our products and handling back office tasks as necessary. A solid commitment to customer satisfaction is key in this position, making it ideal for candidates with expertise in customer service and real estate. Key Responsibilities:
Manage customer communications with accuracy
Resolve inquiries to ensure positive experiences
Educate clients on product usage
Address transaction-related issues proactively
Stay abreast of departmental policies and best practices Requirements:
1 year in customer service environments
Experience in title insurance or real estate preferred
Intermediate skills in Word and Excel
Robust communication skills
Ability to work independently under pressure Make a meaningful impact by connecting with clients and leveraging your experience at FCT.

📌 Fct Valuations Customer Support Oakville
🏢 First American
📍 Oakville