Join FIKA as a Retail Experience Lead, where you will guide staff and ensure outstanding customer service in cannabis retail settings. Play a critical role in daily operations and store excellence. In this temporary role, you will oversee staff activities, manage cash operations, and foster a positive workplace, ensuring compliance and service fulfillment. Your knowledge in retail operations will support team effectiveness and elevate customer experiences. Key Responsibilities:
Manage store openings and closings, activating alarms
Assist customers while promoting high service standards
Provide training and support for team onboarding
Handle customer complaints with professionalism
Motivate staff to align with sales strategies Requirements:
Minimum of 2 years in retail sales
High school diploma or equivalent
Robust organizational and time management skills
Ability to resolve conflicts and negotiate
Clear criminal record and Provincial Cannabis Certification Lead service excellence and team engagement in FIKA's innovative retail setting.

📌 Fika Retail Experience Lead Position Hinton
🏢 Fire u0026 Flower
📍 Hinton