Join FIKA as a Retail Experience Supervisor, leading store operations and enhancing the shopping experience through exceptional service and team collaboration. Oversee diverse responsibilities while ensuring compliance. As a Retail Experience Lead with FIKA Company, you will manage store operations, from opening procedures to daily supervision of staff.

You’re expected to maintain an organized setting while training team members and meeting customer service excellence. Through proactive engagement, you will uphold the high standards FIKA is known for. Key Responsibilities:
Oversee retail store opening and closing procedures
Assist customers while delivering exemplary service
Onboard and educate current staff members
Resolve customer issues effectively
Implement and motivate sales strategies across the team Requirements:
2 years retail experience necessary
High school diploma or GED required
Proven ability in customer service and conflict resolution
Explicit criminal record needed for employment
Provincial cannabis certification required Become a key player in enhancing retail operations at FIKA and make a difference in customer satisfaction and team success.

📌 Fika Retail Experience Supervisor Central Ontario (Canada)
🏢 Friendly Stranger
📍 Canada