Job Title: Office Assistant

Location: Richmond

Job Status: Full-Time

We are looking for a reliable, organized, and detail-oriented Office Assistant to join our team and provide day-to-day administrative and operational support to our head office, 19 retail locations, and outbound sales team.

This is a hands-on role for someone who enjoys staying organized, coordinating multiple priorities, and making sure information, packages, inventory, and communications get to the right place at the right time.

Key Responsibilities

Office & Administrative Support

- Answer and route incoming phone calls and direct inquiries to the appropriate team members.
- Receive, sign for, organize, and distribute incoming mail, courier deliveries, and packages.
- Maintain an organized office environment and assist with general administrative tasks.
- Coordinate internal communications and follow up on requests as needed.

Inventory & Receiving Coordination
- Coordinate the receiving of inventory and ensure deliveries are properly documented and processed.
- Organize and prepare inventory for transfer to our retail locations.
- Coordinate inventory transfers between the head office and our 24 retail stores.
- Work closely with store teams, and related parties to ensure inventory moves accurately and efficiently.
- Assist with tracking shipments, deliveries, transfers, and receiving discrepancies.
- Help maintain accurate inventory records and documentation.

Retail & Sales Support
- Provide administrative and operational support to our 24 retail locations.




- Assist with specific operating processes and projects designed to improve efficiency and consistency across our stores.
- Support the outbound sales team with administrative, coordination, and fulfillment-related tasks.

Qualifications & Skills
- Previous experience in an office, administrative, retail operations, inventory, or coordination role is an asset.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Comfortable handling multiple priorities in a fast-paced environment.
- Strong communication and interpersonal skills.
- Skilled and courteous phone manner.
- Comfortable working with inventory, deliveries, shipments, and basic documentation.
- Proficient with Microsoft Office and/or Google Workspace.
- Ability to work independently while also being a strong team player.
- Reliable, dependable, and willing to take ownership of tasks from start to finish.
- A positive, flexible, and solutions-oriented attitude.
- Fluent in Mandarin or Cantonese is an asset.

How to Apply Please submit your resume and a brief introduction outlining your relevant experience and why you would be a good fit for this role to [email protected]

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No Phone Calls Please.

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- Paid time off

Flexible language requirement:
- French not required

Experience:
- Office: 1 year (preferred)

Work Location: In person

📌 Office Assistant (Richmond)
🏢 Pepper Wireless Fido
📍 Richmond