The OpportunityAre you a people person with a passion for helping others? As a Customer Service Representative you are a vital member of our team, acting as the first point of contact for our customers and ensuring that every caller feels heard and cared for.Key ResponsibilitiesAnswer incoming calls with a friendly and skilled attitudeConvert calls into scheduled service appointmentsMake follow-up calls after recent service visits to verify customer satisfactionMake outbound calls to membership customers to book annual appointmentsPrioritize and coordinate service schedulesKeep customer database up-to-date with accurate informationHandle other admin tasks as neededJob TypeFull TimePay$21 - $25 per hourJob LocationOur Customer Service Representatives work at our office for each scheduled shift.What We OfferSupportive and friendly office team environmentCompetitive wagesHealth & dental benefitsRRSP plan with company matchCulture building eventsTraining and resources to help you learn and growQualificationsMinimum two years of customer service experience,



preferably in a call center environmentOpen availability for schedulingA great communicator with the ability to connect and build positive relationships with customers and your teamDetail-oriented with the ability to multitaskDemonstrates a positive attitude and willingness to learn and growCustomer service focusedJob AvailabilityWe accept applications for this position on an ongoing basis. We are currently considering applications for future opportunities. We encourage all interested candidates to apply.Artificial Intelligence (AI)We use an Applicant Tracking System that may use AI components to assist in the screening or assessment of job applications for this position. All final hiring decisions are reviewed and made by our human recruitment team.About UsTrusted for over 100 Years! Birnie Plumbing & Drains is a family-owned company that has proudly served our community since the 1920s. With four generations of expertise, we specialize in residential plumbing & drains services while delivering quality workmanship, lasting solutions, and exceptional customer care. Our team is dedicated to enhancing the lives of the people we meet every day, just as we have done for generations. Learn more at www.Birnie.ProEqual OpportunityPlease note Birnie Plumbing & Drains is an equal opportunity employer. Accommodations are available through the hiring process upon request. Please notify us if you require an accommodation and we will work with you to meet your needs.#J-18808-Ljbffr

📌 Customer Service Representative - $21 - $25 An Hour (Winnipeg)
🏢 Birnie Plumbing & Drains
📍 Winnipeg