Shape AI-driven customer experiences as an Engineering Manager at Dialpad. Manage the development of an cutting-edge calling platform leveraging advanced technologies. As a Senior Engineering Manager, you will oversee the calling experience, reporting directly to the VP of Engineering.

This vital role combines leadership and hands-on coding, working with and mentoring a high-performing team. You will lead projects focusing on real-time audio quality and cutting-edge integrations to enhance contact center functionalities. Your expertise in AI tools will set a benchmark for development pace and efficiency.

Key Responsibilities:
Oversee projects from planning to successful launch
Mentor engineers and manage team performance
Ensure the calling platform remains high-quality and user-friendly
Collaborate across teams to align on priorities
Implement AI-driven solutions efficiently Requirements:
10+ years in engineering experience
5+ years in team leadership
Expertise in WebRTC and SIP
Full-stack familiarity with JavaScript and Python
Proven experience with microservices architecture Elevate Dialpad’s calling technologies to redefine client interactions while leading a skilled engineering team.

📌 Engineering Manager For Ai Solutions Vancouver
🏢 Socket.dev
📍 Vancouver