Support Evergreen's mission as a Helpdesk Support Specialist, providing essential IT solutions in our cooperative, nature-immersed Toronto office.

Your role will focus on troubleshooting, setup, and user satisfaction. As a key member of our IT team, you will deliver everyday IT support and maintain our technology infrastructure. Evergreen emphasizes public space transformation and sustainability, making your contributions vital. This full time role combines technical aptitude with a commitment to user experience, ensuring our staff can perform their best. Key Responsibilities:
Provide courteous technical support for staff and events
Resolve network, software, and hardware issues efficiently
Maintain helpdesk documentation and ticket tracking
Facilitate user onboarding and continual training
Set up necessary technology for meetings and events Requirements:
College degree or relevant combination of education
Proficient understanding of Microsoft products
Familiar with networking concepts such as DNS
Effective communicator with all staff levels
Solid time-management skills for competing demands Leverage your IT skills at Evergreen to support urban sustainability initiatives and enhance public spaces.

📌 Evergreen Helpdesk Support Specialist Toronto
🏢 Evergreen
📍 Toronto