Excel as a Desktop Support Engineer with EIL Global in Nelson, BC. This position offers opportunities for freelance support while troubleshooting diverse IT issues. As part of our technical team, you will provide essential onsite support to clients, focusing on desktop management and network troubleshooting.

Your responsibilities will include performing OS installations, documenting activities, and taking ownership of service requests to ensure timely resolutions, all while fostering robust customer relations. Key Responsibilities:
Provide desktop support and resolve hardware/software issues
Conduct operating system installations and re-imaging
Troubleshoot network functionalities in LAN and WAN
Configure routers and switches for optimal performance
Document all support actions per established guidelines Requirements:
Minimum of 3 years in IT support or technical field
Proficient in desktop support and troubleshooting
Valuable grasp of networking concepts and setups
Robust communication and customer service skills
Capacity to handle multiple responsibilities effectively Enhance your career by delivering exceptional support with EIL Global in Nelson.

📌 Eil Global Desktop Support Engineer Nelson
🏢 preferable.ai
📍 Nelson