27 Aug
|
Brookfield Properties
|
Winnipeg
27 Aug
Brookfield Properties
Winnipeg
LocationVillage Green - 50 Alexander StreetPosition SummaryOur Leasing Consultants are people who make a big impact in many small ways – a friendly smile, a welcoming greeting, a genuine interest in the people walking through our leasing office doors. Our Leasing Consultants create a positive and lasting influence on visitors, prospects, and residents by understanding the importance of first impressions. As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building positive rapport with prospects and residents. You will be diligently managing leads within our CRM, scheduling tours and showing apartments all day and encouraging prospects to submit their online application. Every day you will help our prospects to find their home at your community.Essential Job FunctionsCustomer Service (30%)Deliver unmatched service to prospects and residents to exceed expectations and nurture satisfactionGuide prospects through the leasing experience to make renting easyServe as the liaison through the application, leasing screening, and move‑in process, including all related paperworkFully dedicated to prospects through answering calls, emails, chats, and textsEncourage prospects to applyAbility to work a flexible schedule, including evenings and weekendsSales (40%)Communicate detailed information regarding communities and apartments to prospectsGenerate interest in the community by conducting informative and personalized tours that result in new leasesDrive the sale by highlighting the quality of the community and the lifestyle of an apartment homeDevelop deep knowledge of the rental process and your assigned markets, neighborhoods, and translate that into successful sales interactionsEmploy effective selling techniques to close the saleWork collaboratively with the onsite team to exceed occupancy goals and objectivesMaintain current knowledge of apartments, building amenities,
and local agencies or attractions of interest to prospective residentsMaintain awareness of current rental rates and promotions of competitive propertiesProject a favorable image of the community at all times to achieve property objectives and public recognitionSchedule tours and show apartmentsLeasing Administration (30%)Actively participate in the leasing process by monitoring inbound leads, qualifying prospects, leasing apartments, touring prospects, following up after each tour, and completing move‑in procedures in accordance with established policies and proceduresProactively manage all leads and customer experience using a Customer Relationship Management Software (CRM)Complete assigned CRM tasks within the appropriate time frameManage leasing requests from existing residents, including lease breaks, roommate additions, unit transfers, and moreRun applications, communicate screening results, prepare and send leases, and collect all required information and documentation for a smooth move‑in processInspect apartments prior to resident move‑in to ensure move‑in ready condition and schedule any outstanding items with the maintenance teamMaster the leasing process in its entirety, from post‑tour follow‑up emails and prompt prospect calls to closing all tasks in the CRMEducationHigh school diploma or GED requiredAssociate degree in Customer Service or Hospitality preferredWork Experience1‑2 years of sales and customer service experience reaching sales goals in a fast‑paced environment (e.G., property management,
hospitality, retail, or restaurant) required1‑2 years of previous leasing experience within the multifamily property management industry preferredLicenses & CertificationsValid driver’s license requiredRequirements1+ year sales and customer service experience reaching sales goals in a rapid‑paced environmentPrevious leasing experience within the multifamily property management industry a plusDemonstrated success in goal setting and following a sales processKnowledge of federal and state apartment housing lawsAdherence to Fair Housing laws and leasing policies and proceduresHigh energy, sales and customer service drivenReliable, high attention to detail, self‑motivated, and self‑managingAbility to work well with diverse individualsCustomer‑focused mentality, sharp professional appearance, and sales aptitudeOutstanding interpersonal communication skills written and verbalRequired skills: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and closing sales techniquesProficiency with Yardi CRMIQ preferredAbility to work a flexible schedule, including evenings and weekends; regular days off Monday‑FridayCompensationCommensurate with experience$40,072 – $56,151 annuallyBenefitsFull benefits packageGenerous paid time off401(k) with company matchGrowth and advancement opportunitiesLucrative referral bonus programAssociate rental discount if living on‑siteEmployer CommitmentEqual Opportunity Employer. Minorities, Religion, Sex, Protected Veterans, Disability, Sexual Orientation, Gender Identity, Marital Status, Pregnancy, Age, National Origin, Genetic Information. Drug‑free workplace. We accommodate qualified applicants with disabilities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.#J-18808-Ljbffr
📌 Leasing Consultant - $40,072 - $56,151 A Year (Winnipeg)
🏢 Brookfield Properties
📍 Winnipeg