Become a Contact Center Representative at TD in Montréal, specializing in bilingual customer service.
Your role will involve supporting customers in both French and English as you address their inquiries. This position is integral to ensuring customers receive personalized assistance and trusted advice. As part of the team, you’ll solve problems, provide product recommendations, and support client satisfaction. Ongoing learning is a key part of your journey with TD. Key Responsibilities:
Provide exceptional bilingual customer assistance
Address inquiries effectively at first contact
Meet performance metrics and quality standards
Take part in regular training and support sessions
Handle sensitive information with care and compliance Requirements:
High School Diploma or equivalent
Proficient in both French and English
Robust problem-solving and multitasking abilities
Comfortable with digital tools and platforms
Resilient and positive in challenging situations Utilize your bilingual skills to enhance customer experience at TD in Montréal.
📌 Contact Center Representative Bilingual French/english Montreal
🏢 TD
📍 Montreal