27 Aug
|
Seequent
|
Toronto
Become a Data Solutions Support Specialist at Seequent in a hybrid capacity, specializing in technical support and customer engagement. This role offers prospects to impact global clients' success. As part of the Global Support Team, you will be recognized as a Level 2 Subject Matter Expert, addressing customer issues efficiently.
Your role encompasses resolving inquiries, facilitating training sessions, and collaborating across technical and sales teams to enhance service quality and outcomes. Key Responsibilities:
Deliver exceptional support through various communication channels
Help develop training content for customer onboarding
Create quick-start guides and knowledge base articles
Partner with teams to ensure service standards are met
Analyze processes for improvement initiatives Requirements:
Minimum 3 years of customer support experience
Educational background in Data Management or related fields
Familiarity with data-driven solutions and technologies
Robust analytical and organizational skills
Excellent verbal and written communication skills Leverage your customer support expertise and technological aptitude to contribute to the success of Seequent globally.
📌 Data Support Specialist Hybrid Role Toronto
🏢 Seequent
📍 Toronto