Join Coast Victoria Hotel & Marina by APA as a Front Desk Agent and deliver exceptional guest service in beautiful Victoria, BC. This role is vital for providing smooth operational support at the Front Office. As a Front Desk Agent, your responsibilities will include not only managing guest check-ins and check-outs but also addressing customer inquiries and overseeing luggage storage for groups.

This position emphasizes the importance of superior customer service and teamwork in fostering a welcoming workplace. Key Responsibilities:
Manage guest check-ins and address inquiries effectively
Assist with luggage storage for group arrivals and departures
Sort and distribute incoming mail and packages
Ensure accurate data entry and report generation for Front Office
Handle financial transactions in line with hotel policies Requirements:
At least 1 year experience in a customer service role
Secondary School Diploma required
Advanced customer service and communication skills
Basic skills in MS Office applications
Flexibility to work evenings and weekends Support Coast's values while making guests feel at home throughout their stay.

📌 Coast Hotels Front Desk Support Role Victoria (Canada)
🏢 Coast Hotels
📍 Canada