Become a pivotal part of RONA’s customer-focused team as a Customer Experience Associate.
Your role is essential in guiding customers through their shopping journey. As a part of RONA, you’ll assist customers with their project needs while managing special orders and ensuring our store remains orderly. You will build robust communication skills and deepen your product knowledge through training sessions. Excellent customer service and selling skills will drive your success in this engaging role. Key Responsibilities:
Provide assistance for customer inquiries via telephone or in-store
Prepare special orders and confirm delivery details
Maintain product stock levels and merchandising standards
Keep updated on current promotions and flyers
Engage in training to enhance selling and application skills Requirements:
Strong selling skills with a focus on customer satisfaction
Positive communication abilities to assess and fulfill customer needs
Capability to lift and manage medium to heavy items
Experience in a customer-driven role
Eagerness for continuous learning and qualified growth Apply your customer service skills at RONA, where your voice will be heard.