Job SummaryBOX OFFICE SUPERVISORLocation: Vancouver, BCDivision: Ticketmaster NA – Support & OperationsLine Manager: Manager, Box Office OperationsContract Terms: Casual/Seasonal, Part time; must be availableto work evenings, weekends, and holidaysWe’re fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day.Ticketmaster Canada is seeking the right individuals to fill various Box Office Supervisor roles based out of Vancouver, BC. This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office.ResponsibilitiesAid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff, etc.Assist with implementation of Box Office policies and proceduresSupervise and run various local box offices as deemed needed by the Box Office ManagerMaintain a positive and proactive approach to ticketing activities a robust commitment to superior customer serviceCash control, balancing and related administrative functionsMonitoring staff performance to ensure high levels of customer service are being maintainedDealing with and resolving customer service issues relating to Box Office operationsTicket processing and in-person ticket salesProcess in house ticketing requestsWork with the Operation Support teams and aid them with various tasks related to but not exclusive to the local box office eventsRequirementsMinimum of 1-2 years experience in a sales and/or customer service oriented roleStrong verbal and written communication skillsGo-getter with the ability to work under pressure and with minimal supervisionGeneral office and cash experience are preferredBasic foundation and understanding of event ticketingExperience dealing with customer service escalationsMust be detail-oriented with the ability to multi-task and juggle competing prioritiesKnowledge of or familiarity working with a POS systemAbility to accommodate an extremely flexible and fluid work scheduleMust be available on weekends, evenings and holidays!Preferred SkillsCommunication – Outstanding oral and written communication skills, with a focus on client interactions and presentations/demonstrations.Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives.Results-Oriented – Energetic, highly motivated self-starter with a track record of meeting/exceeding goals through creativity and relationship building, with a knack for being resourceful.Organizational Skills – Manages competing priorities of several teams/departments/locations.Equal Opportunities: We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] expected compensation for this position in British Columbia is $21.25 CAD per hour.#J-18808-Ljbffr

📌 Box Office Supervisor - C$21.2 An Hour - Part Time (Winnipeg)
🏢 Ticketmaster Canada
📍 Winnipeg