Become a vital part of Red Arrow’s customer experience team in Calgary as a Customer Service Agent. Enjoy a part time role with flexible hours, ensuring seamless service for every traveler. In this role, you will assist customers with their travel needs and provide support in a rapid-paced workplace.

You will engage in customer interactions both in person and online to create a welcoming atmosphere. Effective problem-solving skills and attention to detail will allow you to address customer inquiries and concerns efficiently. Key Responsibilities:
Provide in-person and telephone assistance to customers
Ensure accurate booking and reservation modifications
Handle payments, refunds, and exchanges carefully
Support customers with luggage and travel inquiries
Make announcements and monitor boarding processes Requirements:
Experience in customer service settings preferred
Clear and professional communication skills required
Ability to remain calm under pressure
Familiarity with financial transactions and reservations
Criminal background check is mandatory for employment Join Red Arrow and contribute to creating exceptional travel experiences for customers in Calgary.

📌 Customer Service Agent At Red Arrow Calgary
🏢 Keolis Commuter Services
📍 Calgary