Elevate your career as a Customer Support Specialist with Total Power Limited. This role focuses on excellent customer service, scheduling, and invoicing to enhance operations.

Total

Power is seeking an experienced Customer Support Specialist to boost customer interactions and streamline communication across departments. You will manage dispatching, technician scheduling, and ensuring timely invoicing while maintaining excellent service levels. Your organizational and problem-solving skills will be crucial in fostering robust relationships and addressing customer needs efficiently. Key Responsibilities:
Ensure timely technician responses and customer communication
Schedule maintenance and emergency dispatch efficiently




Manage invoicing processes and verify documentation accuracy
Coordinate repair quotes and warranty work appropriately
Monitor National Smart Lists for available calls Requirements:
Minimum 2 years of dispatching experience
Solid computer skills with a focus on Microsoft Office
Excellent verbal and written communication abilities
Robust organizational and multitasking capabilities
Proven problem-solving and negotiation skills Support our mission at Total Power as a vital resource in customer service and operational excellence.

📌 Customer Support Specialist At Total Power Mississauga
🏢 Total Power
📍 Mississauga