Elevate customer experiences as Klir’s Customer Onboarding Manager. You will take charge of onboarding water utility clients to ensure they successfully adopt our operational tools. In this focused role, you will oversee the implementation process from start to finish, acting as clients' main point of contact. Your expertise in project management will facilitate smooth transitions, allowing clients to leverage Klir’s solutions effectively right from their go-live date. Key Responsibilities:
Manage the onboarding timeline and implementation for customers
Keep clients informed about project progress and risks
Execute integrations and data migrations in collaboration with the Data Engineering team
Ensure each customer is prepared to operate Klir on go-live
Offer insights to improve the onboarding process company-wide Requirements:
Minimum 5 years in client implementation or project management
Demonstrated ability to run projects independently
Robust organizational and multitasking abilities
Excellent communication between technical and client teams
Experience with relevant project management tools Shape successful onboarding journeys that impact the future of water utilities at Klir.

📌 Customer Onboarding Manager At Klir Toronto
🏢 Klir
📍 Toronto