Join an innovative team as a full time Customer Support Representative at US Tool Group. Contribute to excellent service delivery and effective problem resolution in a dynamic workplace. At US Tool Group, a leader in industrial solutions, this full time position offers a 12-month contract with chances for growth.

You will be the main contact for customer queries, managing quotes and supplier relationships while applying a deep understanding of purchasing processes. Your ability to recognize and report issues will enhance our service quality. Key Responsibilities:
Answer customer quote requests and general inquiries
Process supplier RFQs and customer orders
Develop and track blanket purchase orders
Handle discrepancies and RMA communications
Ensure the confidentiality of sensitive information Requirements:
Mandatory high school diploma; college diploma preferred
Familiarity with purchasing processes
Strong attention to detail
Effective problem-solving skills
Experience managing confidential data Bring your exceptional customer service skills and attention to detail to enhance operations at US Tool Group.

📌 Customer Support Representative Full Time Burlington
🏢 US TOOLGROUP
📍 Burlington